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If your appeal is approved, we'll update your date of birth.

We'll only use the information you submit to decide whether your appeal is approved or not approved and to inform you of our decision.

We'll need different information depending on how you've chosen to confirm your date of birth. If you submit an underage appeal, we'll ask you to provide some information to confirm your date of birth so we can decide whether to unban your account, as we have a legitimate interest in keeping the TikTok community safe and preventing misuse of our services as set out in our Privacy Policy. How we use the information you submit to TikTok if you appeal Note: You'll need to submit your email address so that when your appeal is complete, we can send an email to this address. Tap Appeal to begin the appeal process.ģ. You'll receive a refund for any charges incurred.Ģ. A small and temporary charge will be made to authenticate your credit card. To appeal through credit card authorization, you'll need to provide your credit card information.

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Your parent, guardian, or other trusted adult must be looking at the camera and holding a piece of paper with the following items written clearly and legibly: (a) TikTok proof of age, (b) your date of birth (written in DD/MM/YYYY format) and (c) a unique code that we'll send you during the appeal process.Ĭredit Card Authorization (if aged 18 and over):.Both of your faces must be clear and visible. your grandparent, teacher, or aunt/uncle. If your parent or guardian is not available, you can ask another trusted adult who is over 25 years old e.g. A photo that includes you and your parent or guardian who is over 25 years old.To appeal using a photo with a parent or guardian, you must provide the following: Photo with Parent/Guardian (if aged between 13-17): You may cover any parts of your ID that you have a legal right or obligation to do so. A selfie of you holding (a) the same government-issued ID and (b) a piece of paper clearly and legibly stating a unique code that we'll send you during the appeal process.To appeal using a selfie with ID, you must provide the following: Depending on your age and location, you'll need to confirm your age through one of the following options: If you believe your account was banned incorrectly, let us know by submitting an appeal. If you've been banned from TikTok, you'll receive a push notification and an in-app notification when you next open the app, informing you of this account change. If you don't appeal, or if your appeal is unsuccessful, we'll delete your account on day 30 and start deleting all your data.

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If you don't appeal, or if your appeal is unsuccessful, we'll delete your account on day 120 and start deleting all your data.įor US users, you will have 23 days to submit an appeal and download your data. If you appeal successfully, we will unban your account and not delete your data. What happens after your TikTok account has been bannedįrom the date your account is banned for being underage, you have 113 days to submit an appeal and download your data.

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If your LIVE access has been removed because we think that you don't meet the minimum age requirements, learn more about how to appeal. If you believe we made a mistake, you may submit an appeal. TikTok may ban your account if we believe you're under 13 years old (or 14 in South Korea and Indonesia). How we use your information if you help your teen appeal.Why it's important your teen provides their real date of birth.Information for parents, guardians, and other trusted adults.How to get a copy of your data if your account is banned for being underage.How we share your information if you appeal.How we retain your information if you appeal.

How we use the information you submit to TikTok if you appeal.What happens after your TikTok account has been banned

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